Commonly Asked Questions and Answers
Entrusting your dog to a groomer is a very personal thing. Below is a sample of the most commonly asked questions. To reveal the answers, just click on the questions. If you don’t see something, there is a form to ask questions. We’ll get back to you as quickly as possible!
What if I cannot keep my regular scheduled appointment and have to cancel?
What vaccines do you require?
I’d like my dog to be groomed on a regular schedule, can you set that up?
Will my pet be put into a cage to dry?
Why is a “shave down” sometimes more expensive than a regular haircut?
Do you need to hook up to my home for power or water?
If the groom I requested isn't what I expected, will you redo it at no charge?
Why does my pet have to be shaved down if the coat is matted?
What forms of payment do you accept?
My pet bit the last groomer, will you sedate him?
How do you handle a dog that doesn't like strangers?
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Serving Medina, Brunswick, Strongsville, Akron, Bath, Hudson.
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